Returns & Exchanges
At Apex Apparel, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe is as effortless as finding your new favorite look.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email or generate a QR code for paperless drop-off.
Pack and Ship
Securely pack your items in the original packaging if possible, attach the return label, and drop the parcel at any authorized carrier location.
Receive Your Refund
After our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing